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Customer Service: service@ktvhomes.com
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Hi,
Thanks for visiting! We love to hear from you and are always here to help.
If you have any questions and they are not answered in our FAQ, please contact us at service@ktvhomes.com. We usually respond within 1 business day, please remember to check your spam!
Customer Service: service@ktvhomes.com
Business and Cooperation Inquiries: service@ktvhomes.com
【 High Efficiency Output, LED Full Spectrum Lighting 】The KTVhomes grow lights for indoor plants full spectrum is equipped with 252 premium LEDs(including 36 red LEDs, 72 white LEDs and 144 warm LEDs), which can highly simulate natural sunlight, ensuring that plants can carry out complete photosynthesis in artificial environments, meeting the needs of plants for various light wavelengths at different growth stages, effectively promoting plants growth.
【 Side Vertical Standing Illumination, Full Coverage of Plants 】This plant lights for indoor growing is designed for a wide illumination area, 4FT vertical height and 120° side illumination, providing indoor plants with comprehensive and balanced lighting conditions, suitable for grower box, greenhouse or home gardening. Tips: Our grow light comes with hanging accessories, vertical or suspended according to your needs.
【 4/8/12H Recurring Timer, 10 Level Dimmable 】This LED grow light can effectively simulate the dynamics of natural light to ensure that the appropriate spectral ratios required by the plants are provided under different brightness levels. For plants sensitive to prolonged strong light, short and concentrated light can effectively avoid the burn or photoinhibitory effect, which can help plants to maintain a normal photoperiodic sensing and physiological rhythms, so as to promote the overall growth. Tips: After setting the timer, the light will automatically turn off after 4/8/12 hours, then it will turn on after 4/8/12, go back and forth in a circle.
【 Energy-saving, Super Long Life 】Our grow lights for indoor plants full spectrum use LED light source that consumes less power and is more energy-efficient than traditional high-pressure sodium, fluorescent, and other plant lighting fixtures. In addition, the LED grow light can last up to tens of thousands of hours, which reduces the replacement frequency and maintenance costs, it's an excellent high-quality lighting solution for both professional growers and hobbyists.
【 Quick Installation and User Friendly 】Our plant grow light designed with detachable 3 stage structure, plug and play, durable aluminum alloy shell, heavy metal octagonal base is attached with screws, more space-saving and stable. We also offer a 24-month 'replace, don't repair' warranty with 24/7 online customer support for your convenience.
10 Level Dimmable
This grow light is equipped with a 10-level dimming function, which can effectively simulate the dynamic changes of natural sunlight. You can make fine adjustments from the darkest to the brightest according to the plant's needs, ensuring that plant is always in the best light environment.
3 Height Options
With 3 height options, 18/34/50inch, you can flexibly adjust this plant light to accommodate plants of different heights, It provides effective light coverage while avoiding heat buildup from being too close or insufficient light intensity from being too far away.
At Ktvhomes, we are committed to providing high-quality products. We stand behind the craftsmanship and quality of our products and want you to be completely satisfied with your purchase. That's why we offer a 30-day satisfaction guarantee.
If for any reason you are not completely satisfied with your Ktvlights purchase, you may return it within 30 days of the delivery date for a full refund or exchange.
We offer free shipping and you don't have to pay customs duties, please refer to ourshipping policy for details.
Your 100% satisfaction is important to us. We are so confident in our products that all of our products come with a 12 month warranty!
We support customization, please contact our customer servicefor details.
We accept dozens of payment methods, including PayPal, credit card, installment payment, etc. You can choose the payment method during checkout.
SHIPPING
Yes, we ship all over the world. Free standard shipping worldwide on all orders.
Typical transit time is between 5-7 business, processing time is 1-3 business days.
We do! You will have the option to select express shipping at checkout at an additional cost $4.99.
Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship.
Please contact us immediately to cancel or modify the order within 24 hours. Otherwise, we'll be happy to start a return for you when you get the package.
If your order is marked as delivered, but you still don't get it, a few things may have occurred:
Your delivery person marked your package as delivered in advance, and the package may still be on the way;
A neighbor or roommate may have accepted the package for you. If the above doesn't apply and you can't find the package, please double-check your shipping address on your order confirmation to ensure that the order was shipped to the correct address.
If the package is marked as delivered and still hasn’t shown up after fourteen days, please let us know at service@ktvhomes.com.
RETURNS & EXCHANGES
Your satisfaction is Ktvhomes' top priority - no matter what the issue, if you are not satisfied with your purchase, we will gladly accept returns within 30 days of purchase.
If the item you ordered is damaged or defective upon receipt, please contact service@ktvhomes.com and our customer service team will assist you in replacing or refunding the damaged item.
To ensure that you receive a full refund and the return process goes smoothly, please remember: items that have been damaged or altered by human factors cannot be returned.
We will provide you with a full refund for all merchandise returned in good condition.
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